Shipping policy
At Abode Studio, we work to make sure your order arrives safely and on time. Please review the information below regarding our shipping process.
Processing Time
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information when available.
Shipping Times
Estimated delivery times are:
- United States: 5–12 business days
- International: 7–20 business days
Please note that these are estimated delivery times, not guaranteed delivery dates. Shipping times may vary depending on your location, carrier delays, weather, holidays, customs, or other circumstances outside of our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your order and delivery location.
If we are offering free shipping on a specific product or promotion, the applicable shipping offer will be displayed at checkout.
Order Tracking
Once your order has shipped, you may receive a tracking number by email.
Tracking information may take a few business days to update after your order has been shipped. If your tracking information does not update immediately, please allow some additional time for the carrier’s system to register the shipment.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you provide an incorrect or incomplete shipping address, Abode Studio may not be able to change the address after the order has been shipped. Additional shipping costs may apply if a package is returned or needs to be reshipped.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, Abode Studio is not responsible for packages that are lost or stolen after delivery.
If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and/or product so we can review the situation.
Delays
While we do our best to provide accurate shipping estimates, Abode Studio is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect addresses, or other circumstances outside our control.
If your order appears to be significantly delayed, please contact us and we will do our best to assist you.
Questions
If you have questions about your order or shipping, please contact us through our Contact Us page. When contacting us about an order, please include your order number so we can assist you more quickly.
Thank you for choosing Abode Studio.